Gloseg B2B | The Gateway to African Trade & Global Buyers

GDPR Compliance Policy

Last updated: October 9, 2025

At Gloseg.com ("Gloseg,” "we,” "us,” or "our”), we are committed to protecting and respecting your privacy. This GDPR Compliance Policy explains how we collect, process, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

Gloseg.com is a business-to-business (B2B) trade and investment platform operated by Gloseg B2B Limited, headquartered in the United Kingdom.

We connect global buyers, sellers, and investors with African manufacturers and service providers to promote cross-border trade and investment.

Contact Details:
Company: Gloseg B2B Limited
Email: privacy@gloseg.com
Website: www.gloseg.com

2. What Data We Collect

We may collect and process the following types of personal data:

Identity Information: Name, company name, position/title.
Contact Information: Email address, phone number, physical address.
Account Information: Login details, user preferences, and settings.
Transactional Data: Payment details, order history, invoices.
Technical Data: IP address, browser type, device information, operating system, cookies, and analytics data.
Communication Data: Messages, support requests, and correspondence with us.

3. How We Collect Your Data

We collect data in several ways:

When you register an account or create a business profile.
When you use our platform to buy, sell, or promote products.
When you subscribe to newsletters or marketing materials.
When you contact us for support or inquiries.
Automatically through cookies and similar tracking technologies (see our Cookies Policy).

4. Legal Basis for Processing

We process your personal data only when we have a lawful basis under GDPR, such as:

Consent: When you have given clear permission for us to process your data.
Contract: When processing is necessary to fulfill an agreement with you.
Legal Obligation: When we are required by law to process your data.
Legitimate Interest: When it is in our business interest, provided your rights are not overridden (e.g., improving our platform, preventing fraud, marketing relevant services).

5. How We Use Your Data

We use your personal data to:

Manage your account and provide our services.
Facilitate transactions between buyers and sellers.
Communicate updates, offers, and service changes.
Improve platform functionality, usability, and security.
Comply with legal and financial obligations.
Conduct analytics and market research to enhance user experience.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement strong technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
These include data encryption, secure servers, firewalls, and regular security audits.

8. Sharing Your Data

We may share your personal data with:

Trusted third-party service providers (payment gateways, logistics partners, hosting providers, etc.) who assist in delivering our services.
Government authorities or regulators when legally required.
Business partners, where you have opted to connect or collaborate with them via our platform.

We never sell your personal information.

9. International Data Transfers

As a global platform, your data may be transferred and processed outside the UK or EU.
When this happens, we ensure adequate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Processing only by entities with adequate data protection frameworks.

10. Your Data Protection Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Erasure ("Right to be Forgotten”): Request deletion of your data.
Restriction: Request to limit processing of your data.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing for direct marketing or legitimate interests.
Withdraw Consent: You may withdraw consent at any time without affecting prior lawful processing.

To exercise your rights, email privacy@gloseg.com.

11. Automated Decision-Making

We do not use your personal data for automated decision-making or profiling that has legal or significant effects on you.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal data.

13. Updates to This Policy

We may update this GDPR Policy periodically.
The updated version will be posted on this page with a new "Last Updated” date. Continued use of our website after such changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions or complaints regarding this GDPR Policy or your personal data, please contact us at:
Email: privacy@gloseg.com
Website: www.gloseg.com

If you are an EU resident, you may also lodge a complaint with your local Data Protection Authority (DPA).